Now Hiring - Y Cannabis - Sales Lead - Full Time (Nights & Weekends) in Taunton, MA

Full description of the position

Sales Lead Full Time Night/Evening Shifts Y Cannabis - Taunton, MA Y Cannabis is an adult-use cannabis dispensary with locations in Taunton, MA and Berkley, MA. We are seeking a knowledgeable and customer-oriented Sales Lead to join our team. As a Sales Lead, you will support the Store Manager in ensuring that all daily operating procedures are performed as required while promoting a company image of excellence through a strong work ethic, leadership by example, and the consistent delivery of impeccable customer service. Through their extensive cannabis product knowledge and leadership, one of the main goals of the Sales Leads is to maximize sales through the development and supervision of sales staff. The Sales Lead is also responsible for ensuring transactions are carried out in compliance with all applicable laws and regulations. You will be responsible for assisting the management team with the activities and operations of the store while abiding by all policies, procedures, and operational guidelines. General

Overview

The Sales Lead, reporting directly to the General Manager or Assistant Manager, is responsible for supporting retail store operations and compliance guidelines to deliver consistent, positive, best-in-class customer experiences and drive inventory accuracy to effect profitable top line sales. Description As a Sales Lead, promote a company image of excellence through a strong work ethic, leadership by example, and the consistent delivery of impeccable customer service. Sales Leads are expected to inspire staff to deliver the highest level of customer service and satisfaction. Through their extensive cannabis product knowledge and leadership, one of the main goals of the Sales Leads is to maximize sales through the development and supervision of sales staff. The Sales Lead is also responsible for ensuring transactions are carried out in compliance with all applicable laws and regulations.

Responsibilities

Implement operational rules, regulations, policies, and procedures, including METRC inventory system; Supervise, manage, and direct the activities of sales team; Manage and inspire staff to deliver the highest level of customer service and satisfaction; Maintain in-depth knowledge of all strains and products in store inventory as well as industrywide product and trend knowledge; Assist in training new employees; Assume all duties of a key-holding employee with opening and closing procedures. Execute daily operating procedures and ensure consistent implementation of company standards during assigned shifts. Responsible for executing store operations and supporting real-time decision-making on the sales floor during assigned shifts. Enforce company policies and ensure consistent adherence by all team members during assigned shifts. Responsible for accurate execution of compliance procedures, including inventory handling and METRC-related processes, during assigned shifts. Ensure execution of customer service standards and support team performance on the sales floor. Responsible and accountable for execution of daily operations and enforcement of company standards during assigned shifts. Acts as the lead decision-maker on the sales floor during assigned shifts, within established company guidelines. Expected to address and resolve routine operational and staffing issues in real time, escalating only when necessary. Reinforce management direction and maintain consistent, professional communication with staff in alignment with company standards. Failure to meet these expectations may result in corrective action, up to and including termination.

Qualifications

/

Requirements

In-depth knowledge of cannabis products, strains, and consumption methods (preferred); Cannabis retail experience (preferred); Retail management experience (preferred) In-depth knowledge of all products carried in store; Impeccable customer service skills; Work independently and with others; Strong organizational and interpersonal skills; Strong oral and written communication skills; Minimum 21 years of age; Must possess valid driver's license or state ID; Must pass any and all required background checks; Must be able to work nights, weekends, holidays and to be 'on call'; Must be able to be approved for current state cannabis worker license or permit; and Associate's degree or two years of management experience (preferred).

Benefits

:

• Competitive pay rate + Tips.
• Paid time off.
• Employee discount on cannabis products and accessories.
• Opportunities for advancement and career development.
• Positive and inclusive work environment. Please note that all applicants must be at least 21 years old in compliance with state regulations. To apply, please submit your resume highlighting relevant experience in the cannabis industry or customer service. Cover letters are also encouraged. We look forward to reviewing your application and potentially welcoming you to our team of dedicated Budtenders. Disclosure Notice:Y Cannabis is committed to

Equal Employment Opportunity

in all personnel decisions. Accordingly, all personnel decisions, including those regarding recruitment, training, hiring, termination, promotion and demotion, shall be made without regard to race, color, sex, religion, national origin, ancestry, age, sexual orientation, disability, gender identity, genetic information, veteran status, pregnancy or a condition related to said pregnancy including, but not limited to, lactation or the need to express breast milk for a nursing child or any other characteristic protected by applicable law. Management is responsible for ensuring that this

Equal Employment Opportunity

policy is followed throughout our Company. Job Type: Full-time Pay: $18.00 - $19.00 per hour

Benefits

:

• Employee discount
• Flexible schedule
• Paid time off

Compensation

Package:

• Holiday pay
• Hourly pay Experience:
• Supervisory: 2 years (Preferred) Shift availability:
• Night Shift (Required) Ability to Commute:
• Taunton, MA 02780 (Required) Work Location: In person