Now Hiring - Merrow - New Business Sales Representative in Fall River, MA

Full description of the position

Merrow Superior LLC, part of The Merrow Group, is hiring a hands-on New Business Sales Executive to create new customer relationships and new revenue across a broad portfolio of industrial products. The portfolio includes Superior's large catalog of industrial sewing parts and consumables, Merrow Machines, Lance, Hyde, Orange Needles, and related or adjacent product lines. This person will research markets and prospects, build targeted lists, make outbound calls and follow-up emails every day, qualify customer needs, coordinate quotes and product support, and turn new conversations into first orders and early account growth. This is a full-cycle individual contributor role. Success will come from disciplined activity, useful discovery, persistent follow-up, accurate CRM records, and the willingness to learn a complex product environment. No mature book of business or fully built territory is being handed over. This is an on-site role for someone who wants to build. What this role is:

• A net-new business role focused on creating accounts and opportunities from scratch.
• A daily outbound role using calls, follow-up emails, research, and planned prospecting cadences.
• A full-cycle sales role: target, contact, qualify, quote, follow up, close, and establish the account.
• A team-based, on-site role with visible activity, shared learning, and regular pipeline review.
• A multi-product role that requires curiosity and continuous learning across the Merrow ecosystem.
• A practical individual-contributor role with room to earn through results. What this role is not:
• A passive account-management, customer-service, or order-taking role.
• A role that waits for inbound leads, referrals, trade shows, or marketing to create activity.
• An appointment-setting-only role that hands off every opportunity after the first conversation. Core responsibilities
• Build, research, and prioritize targeted prospect lists by market, customer type, application, product fit, and buying signal.
• Make outbound calls and send relevant follow-up emails every day; create a consistent multi-touch rhythm rather than relying on one-time outreach.
• Open conversations with owners, buyers, sourcing leaders, operations teams, maintenance contacts, distributors, resellers, manufacturers, service organizations, and other relevant decision-makers.
• Ask practical discovery questions to understand current suppliers, product usage, pain points, service gaps, timing, purchasing process, and potential value.
• Own opportunities from first contact through qualification, quote, first order, and an agreed early-account growth or handoff plan.
• Maintain complete, current CRM records, including contact history, stage, value, next step, next-step date, and relevant customer intelligence.
• Follow up persistently and professionally. Keep qualified opportunities moving and close out weak opportunities rather than letting the pipeline become stale.
• Share useful market feedback, lost-sale reasons, competitive information, and adjacent-product opportunities with leadership and product teams.
• Meet expectations for targeted activity, qualified pipeline creation, pipeline progression, new accounts, revenue, and gross profit. Required experience and capabilities
• Direct, recent experience making outbound calls and follow-up emails in a sales, business development, recruiting, staffing, collections, or similarly goal-driven environment.
• Comfort working in an on-site, team-based environment with visible daily activity and regular pipeline review.
• Strong follow-up habits and the ability to organize multiple prospects, quotes, tasks, and next steps without losing momentum.
• Working proficiency with a CRM and business software; willingness to use as the system of record.
• Clear communication, good listening, practical judgment, resilience, and professional persistence.
• Ability to learn a large catalog, understand customer use cases, and ask for help without pretending to know what has not yet been learned.
• Willingness to receive feedback, adjust behavior, and learn the existing business before proposing major changes. The person who will do well here The strongest candidate will be commercially motivated, practical, coachable, and low-ego. They will enjoy creating a target list, making the first call, asking useful questions, following up when others stop, and earning the right to expand an account. They will not need a senior title, an inherited territory, or constant external structure to create activity but they will accept clear expectations, visible measurement, and feedback. They will respect the people who quote, source, ship, support, and service what they sell. Schedule, compensation, and benefits
• Full-time, Monday-Friday, on-site at Fall River, MA office.
• Base salary plus a performance-based incentive tied to net-new business results. Pay: From $40,000.00 per year Application Question(s):
• Are you comfortable prospecting for new business through outbound calls, emails, and follow-up?
• This role requires developing new business rather than only managing existing accounts. Are you comfortable being responsible for creating new opportunities?
• Do you have experience managing a sales pipeline, tracking follow-ups, and moving opportunities through the sales process? Work Location: In person