Now Hiring - ALG Telecom Solutions - Customer Sales Associate in Pawtucket, RI

Full description of the position

ALG Telecom Solutions is looking for a full-time Customer Sales Associate to help clients transform their internet experience with Verizon FiOS. The Customer Sales Associate combines sales expertise with a personal approach to explain fiber-optic advantages, compare plans, and guide clients through enrollment. This role is a perfect fit for entry level. As a Customer Sales Associate, you will do entry level work with an immersive training experience that focuses on the unmatched quality of Verizon FiOS. We train you from entry level to lead sales discussions that translate high-speed technology into simple explanations. The Customer Sales Associate will then master the enrollment process, learning how to walk clients through their options without using confusing tech talk. Role

Responsibilities

for a Customer Sales Associate

• Guide clients through simple Verizon FiOS enrollment steps in face to face settings, creating natural openings for consultative sales conversations about faster home internet and TV.
• Help clients enroll with confidence by explaining FiOS benefits in everyday language, making sales discussions helpful.
• Walk clients through seamless enrollment paperwork with patience, reinforcing sales messages about fiber reliability and entertainment value.
• Support clients from initial interest to completed enrollment, building trust that opens doors to future sales opportunities for FiOS upgrades.
• Maintain accurate enrollment records and thoughtful follow-ups, enabling smooth experiences that strengthen loyalty and support sustainable sales growth.
• Keep every enrollment interaction clear, ensuring FiOS conversations are supportive while advancing sales goals for connectivity.
• Participate in entry level training sessions designed to strengthen product knowledge and customer communication skills. What You'll Gain as a Customer Sales Associate
• Learn how to manage enrollment timelines while staying organized and detail-focused.
• Build confidence in handling high-volume enrollment activity in face to face settings with consistency.
• Improve your ability to create a smooth and stress-free enrollment experience.
• Strengthen follow-up skills to ensure every enrollment is completed accurately.
• Weekly pay - the average Customer Sales Associate will earn $50,000 - $60,000 annually with high performers able to earn additionally based on performance bonuses. Qualities of a Customer Sales Associate
• Goal-driven approach to consistently meet or exceed enrollment and sales targets.
• Clear verbal and written communication to explain services and enrollment steps.
• Active listening to understand client needs and concerns.
• An entry level mindset with a willingness to learn, grow, and accept coaching. Pay: $50,000.00 - $60,000.00 per year Work Location: In person