Now Hiring - Steel and Stone - Business Account Manager in Monroeville, PA

Full description of the position

We're hiring a full-time Business Account Manager to support our growing business campaign. This entry-level position combines sales, customer service, account management, and client support. You'll connect directly with local business owners to introduce AT&T; wireless services, review their business needs, and recommend telecommunications solutions. The Business Account Manager works in person with business customers throughout an assigned territory. You'll manage customer conversations from the initial introduction through account enrollment and service activation. We provide complete AT&T; product training, sales coaching, account support, and ongoing professional development. A Day in the Business Account Manager Role

• Meet directly with local business owners to learn about their current communication and connectivity needs.
• Speak with business owners and decision-makers about their current wireless, internet, and telecommunications services.
• Introduce AT&T; business products, service plans, device options, and current promotions.
• Conduct customer account reviews and identify opportunities to improve business connectivity.
• Recommend AT&T; wireless solutions based on each customer's service needs and account preferences.
• Present pricing, plan features, account benefits, and enrollment requirements clearly.
• Complete new customer enrollments, service activations, account setup, and account updates.
• Provide customer service throughout the sales and enrollment process. Professional Development
• AT&T; wireless products, internet services, and business account options.
• Sales presentations and customer needs assessments.
• Customer service, client communication, and relationship management.
• Account enrollment, service activation, and documentation procedures.
• Territory management, sales performance, and leadership development. The ideal BusinessAccount Manager is professional, motivated, and comfortable working directly with business customers. Successful candidates should have:
• Strong customer service, sales, and communication skills.
• An interest in AT&T; services, telecommunications, B2B sales, or account management.
• The ability to build professional relationships with local business owners.
• Strong organization and attention to customer account details.
• A dependable, goal-oriented, and coachable approach.
• The ability to work independently while contributing to a team sales environment. Previous customer service, retail, hospitality, restaurant, account management, or sales experience is helpful but not required. This Business Account Manager position includes full training, ongoing coaching, and advancement opportunities based on performance. Job Type: Full-time Pay: $700.00 - $1,300.00 per week Work Location: In person