Now Hiring - Mitco - Inside Sales Rep in Collegedale, TN

Full description of the position

Customer Service Team Member

• Location:
• Ooltewah, TN Schedule: Full-Time | MondayFriday (Day Shift) Pay: $18.00$20.00 per hour, based on experience Position

Overview

We are a growing local manufacturing company seeking a friendly, detail- oriented Customer Service Team Member to join our team. In this role, you'll serve as a primary point of contact for customers, providing exceptional service while supporting daily office operations. The ideal candidate enjoys working with people, communicates professionally, and thrives in a fast-paced environment.

What You'll Do

• Provide excellent customer service by phone, email, and in person.
• Respond to customer inquiries accurately and professionally.
• Process customer requests and assist with order-related questions.
• Maintain accurate records and complete data entry with a high level of attention to detail.
• Communicate effectively with customers and internal departments to ensure timely resolution of issues.
• Utilize Microsoft Office and other company software to support daily operations.
• Perform general administrative and customer support tasks as assigned. What We're Looking For
• Excellent verbal and written communication skills.
• Strong customer service mindset with a professional and positive attitude.
• Proficiency with Microsoft Office (Outlook, Word, and Excel).
• Strong organizational skills and attention to detail.
• Ability to multitask and prioritize responsibilities in a fast-paced environment.
• Dependable, team-oriented, and eager to learn.
• Previous customer service or office experience is preferred but not required. Why Join Us? We offer a stable, full-time opportunity with a growing local company where you'll be part of a supportive team and play an important role in delivering outstanding service to our customers. If you enjoy helping people and are looking for a long-term career opportunity, we'd love to hear from you.
• Apply today and become part of our growing team!