Now Hiring - 2.7 August Apparel - Sales Support Coordinator (Office Based) in Los Angeles, CA

Full description of the position

Los Angeles CA | Full-Time | Starting at $20/hr DOE -- 2.7 August Apparel is looking for a Event Coordinator to join our creative team and help bring our concepts to life. Based in the heart of the LA Fashion District, we're a fast-growing B2B apparel company behind popular brands like Endless Rose, English Factory, Grey Lab, and Free the Roses. Since 2011, we've built a reputation for delivering on-trend, high-quality fashion and we're just getting started. What you will do :

• Support Sales Representatives by managing customer inquiries and order requests while they are traveling or attending trade shows.
• Process and enter purchase orders, reorders, exchanges, and returns accurately and efficiently.
• Process orders placed through Faire and other wholesale platforms and ensure information is entered accurately into internal systems.
• Monitor inventory levels and maintain accurate inventory records across wholesale platforms and internal systems.
• Review inventory availability and communicate low-stock or sold-out items to the sales team.
• Help manage ATS inventory and support replenishment and reorder opportunities.
• Monitor order status and communicate updates to customers as needed.
• Review and maintain customer information, order details, and account records.
• Complete data entry and maintain spreadsheets, reports, and customer documentation.
• Coordinate with Sales and Operations teams regarding inventory issues, shipping concerns, and customer requests.
• Assist with showroom preparation, market follow-up activities, and special projects as assigned. What we're looking for :
• 1+ year of experience in customer service, sales support, order management, or an administrative role (apparel or wholesale industry preferred).
• Strong organizational skills with the ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
• Excellent attention to detail and accuracy in data entry, order processing, and documentation.
• Strong verbal and written communication skills with a customer-focused attitude.
• Proficient in Microsoft Office, particularly Excel; experience with Google Workspace is a plus.
• Experience with ERP systems, wholesale platforms (such as Faire), Shopify, or inventory management systems is preferred.
• Ability to work collaboratively with Sales, Operations, and other cross-functional teams.
• Comfortable troubleshooting order, inventory, and customer service issues while maintaining professionalism.
• Ability to maintain confidentiality and handle sensitive customer information with discretion.
• Self-motivated, dependable, and able to work independently with minimal supervision.
• Ability to adapt to changing priorities and support special projects as needed.
• Must be able to work on-site Monday through Friday in Downtown Los Angeles. Pay: From $25.61 per hour

Benefits

:

• 401(k)
• Employee discount
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance Experience:
• Order management system: 1 year (Required)
• Microsoft Office: 1 year (Required)
• Inventory management: 1 year (Required) Ability to Commute:
• Los Angeles, CA 90007 (Required) Work Location: In person