Now Hiring - Panera Bread - REGIONAL CATERING SALES MANAGER in High Point, NC

Full description of the position

The Regional Catering Sales Manager provides sales leadership for Panera's catering business, acting as liaison between clients, catering operations teams, and other internal departments, to grow catering revenue within an assigned territory.

Duties

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Responsibilities

: The primary responsibilities of this job include, but are not limited to: Maintain ongoing communication with new, active and at-risk clients to generate incremental revenue Build positive client relationships, uncovering referral and growth opportunities Utilize lead generating programs and the internet for researching prospective clients and industries to grow customer base Demonstrate knowledge of geographic territory, including top employers, key economic drivers, etc. Connect with new prospective clients through networking events and by leveraging existing partnerships Actively drive online ordering and loyalty program sign-ups Leverage CCA program as a sales building tool by setting up new accounts and expanding existing accounts Create proposals and assist clients with online and offline ordering Mastery and knowledge of the catering menu Analyze catering sales data to identify trends, opportunities, and areas for improvement Create targeted plans to drive incremental sales growth Support clients and operations teams around providing the highest level of customer experience Work closely with other members of the operations and marketing team to create new approaches to increasing sales Demonstrate excellence in time management using Outlook Calendar and Salesforce to maximize organization, strategic planning and follow-up Focus on revenue-producing activity and maximize selling time Communication & Operational Support: Regular and ongoing communication regarding weekly and period catering sales, celebration materials, menu and packaging changes, sales building activity reporting, ezCater operational metrics, current and upcoming catering promotions, and any other catering related data and information Act as the primary point of contact for catering inquiries from clients, Panera LLC (National Accounts, Large Order Requests, Third Party Orders, Guest Care, Marketing, Salesforce, CCA team, and FTA Support), ezCater, and Covelli Accounting, escalating issues when necessary Assist with marketing partnerships, initiatives, and in-kind donations on behalf of the Marketing department or upon leadership request Follow up on major client complaints to ensure appropriate resolution and retention Communication to ensure large orders have a plan in place for success Follow up with new Catering Coordinators out of training to ensure full understanding of position Sales training for new Catering Coordinators including the use of Salesforce, and sales building best practices for maintaining existing clients and obtaining new business Perform other job functions as needed or as directed by leadership Day-to-day operations of Catering Coordinators are under the direct supervision and management of their individual General Managers. The RCSM will communicate market guidelines and directives to catering coordinators and leadership. Those instructions and directives are overseen by the GM.

Benefits

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• 401(k) matching
• Health insurance
• Paid time off Work Location: In person