Now Hiring - ICN Group - Key Account Manager(Korean-English Bilingual) in Los Angeles, CA

Full description of the position

Position Title : Key Account Manager General

Responsibilities

:

• Develop and execute sales strategies aligned with company growth objectives.
• Identify and secure new business opportunities across foodservice, wholesale, and retail channels.
• Manage and grow key customer accounts while ensuring high levels of customer satisfaction and retention.
• Build and maintain strong relationships with distributor buyers, category managers, merchandising teams, and retail buyers.
• Lead commercial negotiations including pricing, product listings, promotional programs, and contract terms.
• Develop joint business plans (JBP) with key accounts to drive category growth and long-term partnership value.
• Drive new product introductions, promotional initiatives, and market expansion within assigned accounts.
• Analyze market trends, competitive landscape, and customer insights to identify growth opportunities.
• Own sales forecasting, pipeline management, pricing strategy, and account planning.
• Collaborate with Purchasing, Logistics, Finance, Operations, and HQ Korea to ensure seamless execution of customer programs.
• Monitor account performance and support resolution of customer issues as the primary escalation point.
• Oversee accuracy of sales reporting, forecasts, pricing, and contract documentation.
• Support accounts receivable monitoring and credit risk management as needed.
• Represent the company at trade shows, customer meetings, and industry events.
• Perform other duties as assigned by executive leadership.

Qualifications

:

• Bachelor's Degree required; Business, Marketing, or related field preferred.
• Minimum 5 years of experience in sales, business development, or key account management in the U.S. food industry.
• Proven experience managing accounts in foodservice distribution, wholesale food, or CPG industries is strongly preferred.
• Experience working with major U.S. foodservice distributors or retail customers is highly desirable.
• Strong track record of achieving or exceeding sales targets and driving account growth.
• Excellent negotiation, communication, and relationship-building skills.
• Strong analytical and strategic thinking ability with a data-driven mindset.
• Advanced proficiency in Microsoft Office (Excel, PowerPoint, Word).
• Ability to manage multiple priorities in a fast-paced environment.
• Fluent in English required; Korean proficiency is strongly preferred.
• Experience working with international teams or HQ Korea is a plus.
• Up to 30% domestic travel required
• Valid driver's license required

Preferred Qualifications

: - Industry Experience (Preferred) - Direct experience working with Sysco (Preferred) - Experience managing business with major U.S. foodservice distributors such as US Foods, Performance - Food Group, Gordon Food Service, Shamrock Foods, or Ben E. Keith. (Preferred) - Experience working with mainstream retail customers such as Walmart, Costco, Kroger, Albertsons, Target, Whole Foods Market, or Sprouts.

Benefits

:

• 401(K) with Company Match
• Comprehensive Health / Dental / Vision Insurance
• CJ Employee Discount Program
• Paid Time Off and more Job Type: Full-time Pay: From $50,000.00 per year Application Question(s):
• Are you bilingual in Korean and English?
• Please specify your current status in the United States, or if you are a foreign national, indicate your visa type.
• Please indicate your total years of relevant experience. Work Location: In person