Now Hiring - Mass Media Sales Group - AT&T Representative in Worcester, MA

Full description of the position

Mass Media Sales Group is a specialized sales firm working with local businesses and customers to bring them improved telecommunications solutions from our client, AT&T.; We are looking for an AT&T; Representative to facilitate our business and customer division. In this role, the AT&T; Representative is responsible for effectively communicating the value of AT&T; products and services to customers. You will present solutions such as Business Internet and wireless services in a clear, customer-focused way that meets individual needs. With strong attention to detail, our AT&T; Representatives ensure all information shared with customers is accurate, consistent, and aligned with AT&T; standards. You will stay up to date on current promotions and offerings, helping deliver a seamless and professional customer experience while supporting overall sales and service goals. AT &T; Representative

Responsibilities

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• Introduce AT&T; products and services during knowledgeable, professional sales conversations with local businesses and customers
• Maintain accurate and consistent information when presenting offers to businesses and customers, ensuring alignment with AT&T; standards and guidelines.
• Stay informed on product updates, promotions, and competitor offerings to better assist customers and answer questions confidently.
• Assist in maintaining organized records of customer activity and follow-ups to ensure a smooth customer and business experience.
• Prepare reporting and analysis by compiling sales metrics, budget tracking, and compliance summaries to support decisionmaking for customers AT &T; Representative Experience &

Qualifications

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• Experience in customer service, hospitality, brand awareness, or sales is preferred; telecommunications experience is a plus
• Strong communication skills to articulate AT&T; product and service initiatives, features, and promotions clearly and confidently
• Keeps tasks organized and on schedule across multiple initiatives
• Uses data to help refine brand performance and optimize sales direction
• Flexible mindset that thrives in dynamic business-driven workflows Pay: $800.00 - $1,400.00 per week Work Location: On the road